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Q: How much time do I have to complete a curriculum?
A: Each curriculum on average is 40 hours of study time. Most techs complete a single curriculum, (like Active Directory 2003) in a month.
Q: Will you send me books, CDs, DVDs, or PDF files?
A: All of our training materials are online, web-based courses which are only available through the Internet. We do not have any material that we can send to you by postal mail or by e-mail. Our courses are not available on CD or DVD and cannot be downloaded and taken offline.
Q: What is a skill assessment?
A: Each course includes a 30-question Skill Assessment, which evaluates your knowledge of the course material. The Skill Assessment can be used for pre and post-testing. Both your first and best scores are recorded for your viewing. While you may EXIT the Skill Assessment at any time, you must complete it at one sitting to receive a score.
Q: What can I do to improve my scores?
A: Once you have completed a Unit within a Course, go back and re-answer every question in that Unit. Your improved score for that Unit will then be recorded. Please note that the free courses do not allow us to keep an accurate score. Accurate transcripts are only available for courses from paid subscriptions.
Q: How do I see my scores?
A: Both Skill Assessment scores and Course scores are available through the My Transcripts screen, which you access from the Course Tools tab at the left of the course window. Please note that the free courses do not allow us to keep an accurate score. Accurate transcripts are only available for courses from paid subscriptions.
Q: Will I need to buy and learn to use complicated software?
A: These courses are completely web-based. There is no additional software that you need to buy. The courses are designed for online learning and allow anyone with even basic computer skills to be taking courses in minutes.
Q: Do you do any testing?
A: At the beginning of each course there is a pre-assessment test of 30 questions. At the end of each lesson in a course, there are 3 to 5 questions and at the end of each course there is a post-assessment test. You are tested completely all along the way of your training.
Q: Do you do the certification testing online also?
A: No. You need to go to a testing center for the test. Upon passing, the testing center will give you a print out showing you have passed. The vendor like Microsoft, Cisco or CompTIA will mail you the actual certification.
Q: Does a Glossary come with each course so I can look up words?
A: Each course not only has a Glossary, but also you can search the course for additional information, go to Websters Online Dictionary and even Google. All just by highlighting a word and getting a drop down menu with all four choices above.
Q: How can I keep an eye out on how my techs are doing with their studies?
A: You will have their User ID and Password and can go in at any time and see their scores on all of their testing. How much time they have put into the training and when.
Q: Can I save my training on my computer?
A: Yes. Each course can be printed out or saved to a file. Most techs will save each course in a Word doc. And then put it on a Flash Stick and now they have portable training.
Q: Can I search my training to find something?
A: Each curriculum has a search function.
Q: What if I am out onsite and need information from my training?
A: All you need is a computer and an internet connection and you can search all of your training to find answers to problems that you face onsite. Great first reference material before you start calling each other, Googling or calling Microsoft as an example.
Q: Do you have any demos on how your training works?
A: Yes. Email a request for a demo to info@itproskills.com and put in the subject line “demo” and one of our product managers will get back to you and walk you through a demo so you can see exactly how our training looks and feels.
Q:What are the system requirements to run an online course?
A: Generally the courses at a minimum require: 200MHz Pentium with 32MB Ram. 800 x 600 minimum screen resolution. Windows 98, NT, 2000, XP, or Vista. 56K minimum connection speed, broadband (256 kbps or greater) connection recommended. Internet Explorer 5.5 or higher required. Flash Player 7.0 or higher required. JavaScript must be enabled. Netscape, Firefox and AOL browsers not supported.
Since Internet Explorer for Windows is the only browser which supports all of the technolgy in the courses, Mac and Linux operating systems will have problems unless Virtual PC or other Windows simulation programs are used.
Q: Can I access the online courses using Firefox or Netscape?
A: Generally the courses at a minimum require: 200MHz Pentium with 32MB Ram. 800 x 600 minimum screen resolution. Windows 98, NT, 2000, or XP. 56K minimum connection speed, broadband (256 kbps or greater) connection recommended. Internet Explorer 5.5 or higher required. Flash Player 7.0 or higher required. JavaScript must be enabled. Netscape, Firefox and AOL browsers not supported.
Since Internet Explorer for Windows is the only browser which supports all of the technolgy in the courses, Mac and Linux operating systems will have problems unless Virtual PC or other Windows simulation program is used.
Q: Can I access your courses from AOL?
A: All of the most recent versions of AOL work with no problems whatsoever.
Q: What makes these online courses high quality?
A: Our online courses are based on sound principles, from extensive research in instructional design, adult learning and information processing. All online training courses are designed so that new knowledge and skills will be remembered and retrieved for future use.
Each subscription is divided into courses. Courses are divided into units. Each unit consists of:
- A well-defined set of learning objectives.
- A series of interactions that teach the stated objectives.
- A means for evaluating whether the learning objectives have been met.
If you still aren't sure that distance learning is right for you, take a look at what some of our clients have to say:
Q: Do you offer a wide variety of training?
A: Yes. We cover Microsoft, Cisco, CompTIA, Web Development, Business courses and much more. You can see our complete library by clicking here.
What do our students say about our training?
User Comment
"It was more than my wildest expectations, it was really great!"
User Comment
"I believe this course was one of the best on-line courses I have ever seen. Seamless interactive lessons and great chunking of info. I especially liked the fact that if I closed out of the session, the system remembered exactly where I left off - very handy feature! Cant wait to take more training!"
User Comment
"Wow... I love everything about it! It is the best on-line training by far!"
User Comment
"Its relevance and applicability! The concepts covered in the course gave me new energy and will continue to do so for a long time!"
User Comment
"These are well written, comprehensive courses with real world application in mind. I received a perfect score on Network Essentials MCSE exam after taking your course."
User Comment
"I tried Element K's courses and they don't cover half of what you guys do!"
User Comment
“We know the program is successful because we continuously get requests for new and additional access to courses. When we see courses being
accessed and completed, we know people are using the program and enjoying it!”
User Comment
“The right mix of courses, price, and customer service.”
User Comment
“I have a passion for teaching and love the idea of mentorship and interactive training. ITProSkills serves these desires. Thank you!!"
User Comment
“Based on our training budget, I can take many more classes from ITProSkills than I can from our internal training department.
Plus, I can take the courses at my leisure, either at work or at home.”
User Comment
“ I love the freedom to learn when I have the time and then come back to the lesson as time permits.”
User Comment
“ I find the courses I am going through very useful and interactive. They’ll go a long way toward the certication I’m looking for.”
So, whatever your role in your organization — HR manager, training specialist, executive, IT manager
— you face a world of challenges today. It seems that everyone is dealing with reduced budgets, increased
workloads, new legislation, or preparing for baby boomer retirements.
ITProSkills can help. Our e-Learning products and services help reduce costs, increase productivity, meet
compliancy regulations, and help tomorrow’s leadership gain the skills they’ll need. If you currently face any
of these challenges, we’d like to talk with you to find out how we can help. And even if we don’t have the
right solution for you, we can probably point you toward an answer.
If there are any other questions that you may have, please submit them to info@itproskills.com or just give us a call at 1-800-990-7936.
So get your career moving forward and get the knowledge and skills, as well as the credentials you need to advance your earnings today.
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